The customer has the right to withdraw from the goods at any time before their transfer, and after the transfer of the goods - in the manner and on the terms within 14 days after the purchase.
Good quality goods may be returned if their presentation, consumer properties, original packaging, and a document (receipt or consignment note) confirming the fact of purchase and the terms of the order of the specified goods are preserved.
The Customer shall not be entitled to refuse goods of good quality with individually defined properties if the said goods can be used exclusively by the Consumer who purchased them (including non-standard sizes, at the request of the Customer, etc.) Confirmation of the fact that the goods have individually defined properties is the difference in the size of the goods and other characteristics indicated in the online store marineart.com.ua.
In case of the Buyer's refusal of the Goods of good quality, the Seller shall refund the funds in the amount of the cost of such Goods, except for the Seller's expenses for the delivery of the returned Goods.
IMPORTANT! Payment for the return shipment of the parcel is paid by the Buyer.
The refund is made within 7 working days after the store receives the returned goods.
By placing an order in the marineart.com.ua online store, through the shopping cart, by phone, chat, email or any other available method, you agree to the terms of the service agreement.
REFUSAL TO RETURN THE GOODS
You will be refused a replacement product or a refund if:
- more than 14 days have passed since the purchase of the goods, which do not have significant defects;
- the goods have significant defects, are not new, i.e., have been in use; are broken, scratched, etc;
- there is no document confirming the fact of purchase of the goods, incomplete packaging of the goods;
- the packaging of the goods is damaged or torn, there are no labels or receipts;
- the goods were made to order.